Privacy Policy

Introduction

Welcome to Proptins Global Consult LTD. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our real estate solution services, including property building, property management, property listings, rentals, and wallet payment system. By using our website and services, you agree to this policy.

Information We Collect

We collect the following types of information to deliver our services effectively:

Personal Information: Name, contact information (email, phone number), government-issued identification if required, and account login credentials.
Property and Rental Information: Property details such as type, images, videos, listing information, rental prices, and related communications.
Financial Information: Payment details related to property management and wallet transactions, including balances, withdrawals, and rental payments.
Usage Data: Interactions with our platform, including rental form submissions, service requests, and wallet usage activities.

We may also collect information you provide voluntarily, such as feedback or inquiries.

How We Use Your Information

We use your information to:

Facilitate property building projects and provide architectural design services and Bill of Quantity.
Manage property building projects through stages (To Do, In Progress, Done).
Deliver property management services in both premium and passive tiers.
Enable property listings and support the rental process for aspiring tenants.
Operate the wallet system for savings, withdrawals, and rental payments.
Communicate with you about your inquiries, service updates, and account.
Improve our services, respond to requests, and enhance customer experience.

We may also use anonymized or aggregated data for research, statistics, and improvement of our services.

Information Sharing and Disclosure

We do not sell or disclose your personal information except as follows:

Service Providers: We may share your data with third-party vendors who assist us in providing property-related services (e.g., maintenance, waste management, or payment processing).
Legal Compliance: If required by law, we may disclose your information to regulatory authorities or in response to legal requests.

Data Security

We take data security seriously and implement measures to protect your information from unauthorized access, alteration, or loss. Our safeguards include encrypted storage, secure servers, and access controls. However, no method of electronic storage or transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have rights regarding your personal information, including:

Access and Correction: Request access to or correction of your personal information.
Deletion: Request deletion of your data, subject to legal and operational requirements.
Objection: Opt-out of certain data processing activities.

To exercise these rights, please contact us at [email protected]

Use of Wallet and Payment Information

Our wallet system allows you to save, withdraw, and make payments for property rentals. All financial transactions are encrypted, and we do not store sensitive payment details beyond what is necessary to facilitate wallet and rental transactions.

Updates to This Policy

We may update this policy to reflect changes in our practices, technology, or legal requirements. Changes will be posted on our website, and we encourage you to review our policy periodically.